Report an issue with Try Dry®: the app for Dry January® and beyond

Please complete the form below with as much detail as possible to allow us to provide the best support. We are a small but dedicated support team operating Mon-Fri (9-5pm). We will respond to your query within 5 working days. Thank you!

Scheduled app maintenance: Upcoming app maintenance: We have some scheduled maintenance for Try Dry® on 8 July 2025, 8-10am (BST), during this time the app may be temporarily unavailable. If you are unable to access the app during this time, we'd ask you to not send a support ticket in whilst this work is completed. Thanks for your patience.

Please let us know the email address you use to log into the Try Dry app.
For example Samsung S5, IphoneX
On Android, select Settings > About phone > Android Version. On iPhone, select Settings > General > About > Version.
This will help us to provide the right support for you.
Please give as much detail as possible.
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Try Dry® help centre

If you're experiencing an issue with the Try Dry® app please see below for some solutions.

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