Report an issue with Try Dry®: the app for Dry January® and beyond

Please complete the form below with as much detail as possible to allow us to provide the best support. We are a small but dedicated support team operating Mon-Fri (9-5pm). We will respond to your query within 5 working days. Thank you!

User update: We are undertaking some essential server work today so the app will be offline at different points throughout the day. This means you will see error messages when you try to enter data, login or reset your password. Check back here for updates and we hope to have the work completed as soon as possible. Thanks for your patience and understanding.

Please let us know the email address you use to log into the Try Dry app.
For example Samsung S5, IphoneX
On Android, select Settings > About phone > Android Version. On iPhone, select Settings > General > About > Version.
This will help us to provide the right support for you.
Please give as much detail as possible.
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Try Dry® help centre

If you're experiencing an issue with the Try Dry® app please see below for some solutions.

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